Window & Door SuperStore Ltd Return & Refund Policy
Our Return and Refund Policy was last updated 11-11-2022
Thank you for shopping online at https://windowdoorsuperstore.ie
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on
refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in
For the purposes of this Return and Refund Policy:
● “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to
WINDOW & DOOR SUPERSTORE LTD
● “Goods” refers to the items offered for sale on the Service.
● “Orders” means a request by You to purchase Goods from Us.
● “Service” refers to the Website.
● “Website” refers to [windowdoorsuperstore.ie], accessible from https://windowdoorsuperstore.ie/
● “You” means the individual accessing or using the Service, or the company, or other legal entity on
behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on
which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear
statement. You can inform us of your decision by:
● By visiting this page on our website: [https://windowdoorsuperstore.ie/contact-us/]
● By sending us an email: [firstname.lastname@example.org]
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will
use the same means of payment as You used for the Order, and You will not incur any fees for such
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
● The Goods were purchased online in the last 14 days
● The Goods are in the original packaging
● The following Goods cannot be returned:
● The supply of Goods made to Your specifications or clearly personalized. i.e made to
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in
our sole discretion.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the
Window & Door SuperStore Ltd
Monoclinoe Industrial Estate
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend
an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods
or proof of received return delivery.
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift
credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to
themselves to give it to You later, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us:
● By visiting this page on our website: https://windowdoorsuperstore.ie/contact-us/
● By sending us an email: email@example.com